Power Win Privacy Policy – How We Handle Your Personal Data

1. Information We Collect

When you register with Power Win, we collect personal details including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we may also request a government-issued ID such as a Philippine passport, driver's licence, or SSS card to confirmyour identity and comply with Philippine anti-money laundering regulations. We also collect transactional data such as deposit amounts, withdrawal requests, and game history to maintain accurate account records. Technical data including your IP address, device type, browser version, and session timestamps are logged automatically when you access the platform. If you contact our support team, we retain records of that correspondence to help resolve any future queries. All data collection is proportionate to the purpose for which it is needed, and we do not collect information beyond what is reasonably necessary to operate the platform safely and fairly.

2. How We Use Your Information

Power Win uses your personal data primarily to create and manage your player account, process deposits and withdrawals in Philippine pesos, and verify your eligibility to use the platform. We also use your information to detect and prevent fraudulent activity, money laundering, and any behaviour that may violate our Terms and Conditions. From time to time, we may use your email address or mobile number to send you important account notifications, security alerts, or updates about changes to our policies. We do not use your personal data to build advertising profiles or sell your information to marketing companies. Any use of your data beyond the purposes listed here will only occur with your explicit consent or where required by Philippine law.

3. Who Do We Share Your Data With?

We may share your personal information with trusted third-party service providers who assist us in operating the platform, such as payment processors that handle PHP transactions and identity verification partners. These providers are contractually bound to handle your data securely and are not permitted to use it for any purpose other than the service they provide to Power Win. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when required to do so by law or in response to a valid legal request. We do not sell, rent, or trade your personal data to any third party for commercial purposes under any circumstances. In the event that Power Win undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance.

4. Data Storage and Security

All personal data collected by Power Win is stored on secure servers with industry-standard encryption applied both in transit and at rest. Access to your personal information is restricted to authorised personnel only, and all staff with data access are subject to strict confidentiality obligations. We conduct regular security reviews and vulnerability assessments to ensure our systems remain protected against unauthorised access, data breaches, and cyber threats. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable data protection laws. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by law or legitimate business need. Once the retention period has expired, your data is securely deleted or anonymised.

5. Your Rights as a Data Subject

As a Filipino player, you have the right to access the personal data we hold about you at any time by submitting a written request to [email protected]. You may also request corrections to any inaccurate or outdated information in your account profile, and we will process such requests promptly. If you wish to close your account and have your personal data deleted, you may submit a deletion request, subject to any legal retention obligations that may apply. You have the right to object to certain types of data processing, including the use of your information for direct marketing purposes, and we will honour such objections without penalty. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to responding to all data-related requests within a reasonable timeframe and in full compliance with the Data Privacy Act of 2012.

6. Cookies and Tracking Technologies

Power Win uses cookies and similar tracking technologies to improve your experience on the platform, remember your login session, and analyse how players navigate the site. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use the service. Analytics cookies help us understand which features are most popular and where improvements can be made, but these do not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. We do not use third-party advertising cookies or allow external ad networks to track your behaviour on our platform. Our cookie practices are reviewed regularly to ensure they remain aligned with current Philippine data privacy guidelines.

7. Changes to This Privacy Policy

Power Win reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable Philippine law. When material changes are made, we will update the effective date at the top of this page and, where appropriate, notify registered players via their registered email address. We encourage all players to review this page periodically so they remain informed about how their data is being handled. Continued use of the platform after any changes have been published constitutes your acceptance of the revised policy. If you do not agree with any updated terms, you should stop using the platform and contact us at [email protected] to discuss your account options. Previous versions of this policy are available upon request.